A UPV, or "Uniply Play View", is the unit for measuring and paying for the usage of the Uniply Unified Execution Platform.  A UPV occurs when a Teammate views a Play for any Asset in any Journey- gaining execution or insights value.

A UPV occurs when a user views a Play in any of the three Uniply Views (Portfolio, Execution, or Playboard View), gaining execution or insights value.

Uniply measures UPVs by tracking 7 well defined Play View events - measured by a 3rd party tool called Amplitude.

Uniply measures UPV credits on an on-going and real-time basis but we invoice only once a month, on the 1st of each month. Via your Uniply Execution Expert, you can obtain your UPV credits consumption any time under the Settings and Utilization tab options. For invoicing purposes, we measure the UPV credits on the “last-day-last-minute” of each month.

You will not be surprised by the potential of exceeding your UPV package. Before you exceed your package, the Uniply Platform will notify your Uniply Administrator that you are getting close to running out of UPVs. Separately, our Customer Success team will also contact you to ensure that you are aware of it, in case that you did not see the notifications.

Yes, UPV credits expire monthly unless you have acquired the Uniply Enterprise Plan (requires a minimum commit of 2000 UPVs per month and annual billing). UPV credits do not roll over. Uniply believes that by allowing you to upgrade and downgrade in a monthly basis that you will not feel that you are ‘wasting’ or ‘losing’ UPVs monthly.

Usage pricing may feel unpredictable but Uniply pricing has put in place the guardrails, peace of mind, for you not feel this way by allowing you to:

A) purchase a limited number of UPVs per month so that you can learn about your playbooks’ usage,
B) change your UPVs plan from month to month,
C) monitor your utilization via our Uniply platform dashboard & notifications, and/or
D) purchase UPVs (under the Annual Billing) so that you can consume UPVs flexibly - in case that you may foresee usage peaks

We strongly believe that usage-based pricing is much better than over-paying for user-based pricing where users never even login to your applications! BUT most important, if the users are overusing the Uniply platform, it means that they are seeing value and you should be happy to pay for value to grow and scale with confidence! In fact, Uniply is taking on the risk if your team gains value or not – not you.

We already provide you with a very flexible approach with over 10 UPV plans to meet your needs. We do not allow for the combination of packages. In addition, we charge only for UPVs overage WITHOUT penalizing you with a much higher price per UPV above your regular plan.

You can upgrade at any time. When you upgrade your UPV plan, you'll be charged the difference between what you have already paid and the cost of the new plan. There are not penalties for doing so. All of the new incremental UPVs will be immediately available to you.

You can downgrade your UPV plan at any time. The downgrade will take place at your next renewal monthly invoicing cycle. For example, if you downgrade on January 18, you will be billed for the lower plan and see less UPVs starting on February 1st. If you decide, please communicate your Uniply Execution Expert to ensure that your invoicing is properly adjusted for the next billing cycle.

Not at all! In fact, you can invite as many users for free! Uniply believes in unlimited teammates. The more teammates are executing together, higher team's execution performance. 3rd Party Teammates consume UPVs in the same way as a regular Teammate.

For sure, you will have the option to setup an automatic purchase of UPVs as the Playbook Administrator upon reaching zero UPVs.

Absolutely. We believe in the power of flexibility and transparency. We do not want you to feel that you have to pay for additional UPVs that you do not utilize. We allow you to donwgrade or upgrade in a monthly basis.

Under our Growth Pack, You can cancel anytime. We will cancel your account on the last day of the month that your notify us. If you are in a Premier Services Pack, you can cancel by notifying your Uniply Execution 30 days prior to the expiration of your annual contract.

Yes! When you choose to pre-pay for more UPVs and for a year of service, you'll receive a discount compared to 12 monthly payments. We also offer an additional 40% discount for non-profits.

No, for the 30-day Free Trial, we follow a opt-in approach where you sign up for free without including any payment information. For the GROWTH Pack, yes we require a credit card or ACH.

We accept all major credit cards! For Premier Services customers (at least 2,000 UPVs per month with Annual Billing), we also accept bank transfers and ACH – only automatic ones set for a specific date of the month.

Please, do not hesitate to contact us via chat from your free trial or email to customersuccess@uniply.co.